Frequently Asked Questions
Everything you need to know about Statement Zen. Can't find what you're looking for? Get in touch.
Statement Zen reconciles vendor (supplier) statements against your own accounts-payable records and returns a closing balance you can trust. You forward the supplier statement and your aged-payables export to one email address; we verify the maths and either sign the balance or flag what doesn't add up. It replaces hours of manual line-by-line matching — and works with any ERP, with nothing to install.
The model proposes, the maths disposes. We read every line, reconcile it, and check the closing balance against the totals printed on the statement. A balance is only ever signed when the figures provably reconcile to it. When they don't, we return an honest needs-review result with the reason — we never guess a number.
No — there's nothing to build, install, or connect. Statement Zen works entirely by email. You export the aged-payables report you already run from your ERP or accounting system, and forward it together with the supplier statements to reconcile@statementzen.com. That's the whole setup. No integration project, no IT ticket, no waiting on a roadmap.
Two things in one email to reconcile@statementzen.com: the supplier statement (PDF — even a scan or photo) and your aged-payables export for that supplier (PDF, CSV or Excel, straight from your accounting system). Hit send and a math-verified reconciliation comes back to your inbox in minutes. No login, no upload screen — your email address is your account.
Yes. Traffic runs through Cloudflare's edge with a Web Application Firewall and post-quantum TLS; stored data is encrypted at rest with AES-256; and payments are handled entirely by Stripe (PCI DSS Level 1) so we never touch card data. We're built around data minimisation — uploaded statements are processed and purged, results aren't retained, and we keep usage counts rather than your documents. See our Security page for the detail.
There is no setup. Forward your first statement and aged-payables export to reconcile@statementzen.com, and you get a result in minutes. No sign-up, no onboarding project, no IT department, no configuration.
Vendor statements come in as PDF — including scanned or photographed ones. Our document engine extracts line items, dates and totals using OCR built specifically for financial documents, so messy real-world statements still reconcile. For your ledger side, just attach the aged-payables report your accounting system already exports — PDF, CSV or Excel all work.
Better than a trial — there's a permanent free tier: 25 verified statements every month, forever, no card required. Use it as long as you like and upgrade only when your volume grows. The product is its own trial: you see signed results (or honest flags) before committing to anything.
They come back as an honest needs-review result, with the reason — never a made-up balance. And you're not charged for them: you only pay for statements we actually verify. Abstains and failures are always free.
Yes — a 14-day money-back guarantee on your first payment. If Statement Zen isn't for you, contact us within 14 days of your first charge for a full refund. See our Refund Policy for the details.
Cancel anytime — no contracts, no cancellation fees. You keep access through the period you've already paid for, then drop back to the free tier. Because we don't retain your statements, there's nothing of yours left sitting on our servers.
Still have questions?
Start free and see for yourself — or get in touch with the team.